Resource Search Results

CEO Succession Planning: A Toolkit for Health Center Boards (2021). Resource Type: Toolkit. Description: This toolkit provides health center boards with guidance on creating a Chief Executive Succession Policy and a Chief Executive Backup Plan. Various templates are included in the toolkit. More Details...

The Role of Health Center Boards in Business Continuity Planning (2021). Resource Type: Publication. Description: Business Continuity Planning is the process that outlines the potential impacts of an unplanned disruption in operations and identifies the steps organizations will take to prepare for, respond to, recover from, and mitigate potential impacts. This short article outlines key considerations for health center boards related to Business Continuity Planning and questions boards can ask the CEO at their health center. More Details...

Hybrid Board Meetings: Our Next Normal? (2021). Resource Type: Publication. Description: This article outlines practices to consider for hybrid board meetings (when some participants are in-person and others are virtual). More Details...

Health Center Boards & HRSA Health Center Program Compliance: Considerations During and After the Pandemic (2021). Resource Type: Publication. Description: This short resource outlines key considerations for health center boards during and after the pandemic related to Health Center Program Compliance, outlines various resources available to boards on Health Center Program Compliance, and includes discussion questions for boards. More Details...

Clinical Research in the Health Center Setting: Managing Legal and Compliance Risks (2021). Resource Type: Publication. Description: This Issue Bulletin describes legal and compliance risks that health centers should consider before engaging in research opportunities, including an overview of the federal regulations that protect research participants; the application of federal fraud, waste and abuse laws in research; and the malpractice, insurance and Federal Tort Claims Act (FTCA) considerations. More Details...

New Board Member Orientation: PowerPoint Template & Facilitator Guide (2021). Resource Type: Template. Description: Ensuring that new board members receive the information and training to prepare them for their new volunteer role is widely recognized as a good practice and is commonly referred to as “board orientation.” This “New Board Member Orientation – PowerPoint Template” can be customized for board orientation at your health center. The template  contains some slides with general information, as well as a series of slides designed to be updated with health center-specific information. An accompanying “Facilitator Guide” to the “New Board Member Orientation – PowerPoint Template” provides an overview of how to use the PowerPoint slides for the purposes of board orientation. These products are available in English and Spanish. More Details...

Building Clinical Informatics Session 4: Evaluating Usability and Human-Centered Design for Happy Users and Better Performance (2021). Resource Type: Archived Webinar. Description: Evaluating usability and implementing human-centered design principles can improve reimbursement, care team satisfaction, data quality, and reduce staff time spent on clinical tasks. This webinar describes how engaging vendor partners in user-centered improvements can improve the vendor-customer relationship and the care team experience. More Details...

Is PACE in Your Health Center’s Future of Caring for Aging Populations? (2021). Resource Type: Archived Webinar. Description: The Program for All-Inclusive Care for the Elderly (PACE) has seen growth both in the number of health centers and the number of community members accessing the program in the past few years. Looking ahead, the National PACE Association has set forth an ambitious growth strategy known as PACE 2.0 Charting a Course for Growth. For health centers, who have seen Medicare populations move past 10% of all patients served over the last few years, the opportunity is now to consider bringing a PACE program to their communities. More Details...

Our Aging Community: Creating a Welcoming and Safe Environment for Their Primary Care: Recommendations for Facility Renovations (2021). Resource Type: Publication. Description: This three-page technical assistance guide provides recommendations for facility enhancements to better serve an aging patient population. Also included is a short description of the Programs of All-Inclusive Care for the Elderly (PACE). More Details...

Building Clinical Informatics Learning Community Session 3: Improving Data Exchange: COVID-19 as a Test Case for FQHC Interoperability (2021). Resource Type: Archived Webinar. Description: The most value-added approaches to interoperability should rely on enduring machine-to-machine connections with regular testing that bring data to the point of care. This webinar discusses how filling health data gaps with external data sources can change the effectiveness of care activities and close care gaps and work with FQHC partners to demonstrate the value these connections bring. More Details...

Chief Financial Officer (CFO) Competencies and Professional Development Tool (2021). Resource Type: Publication. Description: This document outlines 11 domains, related tasks, and behavioral examples for Core Competencies for the Health Center CFO. These domains and related tasks and examples were identified and vetted through a National Advisory Panel made up of key staff who would have interaction with the CEO position in various settings. More Details...

NACHC Telehealth Office Hours: State Assistive Technology Act (2021). Resource Type: Archived Webinar. Description: This session from April 8, 2021 focuses on the State Assistive Technology (AT) Act program and the services they provide. State AT programs provide information and awareness about AT, train people how to use AT, demonstrate AT that is responsive to a person’s needs related to vaccine access, testing, physical distancing, using telemedicine, enrolling in programs, and participating in virtual health and wellness and social engagement programs. More Details...

Leading with Optimism in Challenging Times (2021). Resource Type: Archived Webinar. Description: In this national webinar you will hear New York Times Best Selling Author, Shawn Achor, talk about his research in positive psychology, Jordan Voigt, president of Genesis Medical Center, Davenport, who will share the story of Genesis Health System, recently featured in Harvard Business Review, and we will explore “what leading with optimism really looks like” in times of significant challenge. More Details...

Recruiting and Retaining Board Members: Considerations During and Immediately Post-Pandemic: Contratación y retención de miembros de la junta: consideraciones durante e inmediatamente después de la pandemia (2021). Resource Type: Publication. Description: This short resource outlines how health center boards and staff that work closely with the board can adapt board recruitment and retention practices during the pandemic and as we begin to emerge into a new post-pandemic environment. More Details...

Building Clinical Informatics Learning Community: Session 1: Intentional Virtual Care: Self-Measured Blood Pressure Monitoring (SMBP) (2021). Resource Type: Archived Webinar. Description: Learn about the importance of self-measured blood pressure monitoring (SMBP) as a standard for optimal hypertension care, the current state of data and informatics supporting SMBP, best practices around current technology and data flow (including in a virtual care environment), and what we need on the data and informatics front to scale SMBP, including what’s in the pipeline. More Details...

Building Clinical Informatics Learning Community Session 2: Data Validation: Building a Playbook for Data Quality (2021). Resource Type: Archived Webinar. Description: Extracting data from EHRs and health IT systems can be challenging; unfortunately, without a coordinated Data Quality Plan to clean and validate data, a large proportion of electronic health data do not reach a minimum level of quality for most use cases. A clear plan for data extraction, mapping, analytics, and validation can help immensely to create better data quality, particularly if applied consistently across use cases and iteratively over multiple data extracts. Here we present a few strategies and tools for evaluating data quality and hear from a partner who routinely engages in data quality practices with FQHCs. More Details...

Look-Alike Webinar: Building Your Grants Management Structure (2021). Resource Type: Archived Webinar. Description: This webinar provides a deep-dive for Look-Alike Health Centers on how to thoughtfully build, administer and sustain a successful grants management program and infrastructure. More Details...

Health Center Governance & Telehealth: Current and Future Considerations for Strategy and Oversight: Gobernanza y telesalud del centro de salud: Consideraciones actuales y futuras para la estrategia y la supervisión (2021). Resource Type: Publication. Description: This article outlines various strategic and oversight considerations related to telehealth for health center boards. A list of discussion questions is included at the end of the article. More Details...

Pharmacy Office Hours: Patient Assistance Programs (2021). Resource Type: Archived Webinar. Description: In addition to providing updates on pharmacy rules and procedures, this office hour focuses on creating a Patient Assistant Program (PAP) at you health center. This outlines the processes that need to be established to identify patients, gather information, and track services from submission to reordering. More Details...

Health Center Operations Resource Packet: Sample Internal Guidance for Handling Unauthorized Individuals at Health Center Locations (2021). Resource Type: Publication. Description: This packet contains operational guidance developed and contributed by health centers that have recently experienced interactions with self-identified “First Amendment Auditors” and/or “Citizen Journalists”, attempting to record confrontations with center staff regarding federal funding and “public” access to a health center location. More Details...